General
Where is Parch located?
We're in Calgary, Alberta, Canada!
How much is shipping?
We're happy to offer free shipping for orders for orders within Canada and USA. Tracking numbers will be provided for orders over $70.
When can I expect my package?
We offer standard shipping (3-9 business days) but cannot guarantee delivery timelines as mail carriers across Canada and the US are continuing to experience delays.
What is your 30 Day Happiness Guarantee?
We're confident in our products and that's why we offer you our 30 Day Happiness Guarantee! If you don't love your order, let us know within 30 days of your order date. Send an email with your order number to orders@myparch.com for a free return (no return shipping charges)! See our refund policy for more information.
What if I'm pregnant or breast feeding?
Congratulations! If you're unsure if our products are right for you, please speak with your physician, pharmacist, or other heath care provider.
Tea Elixirs
What is a Tea Elixir?
Parch Tea Elixirs are expertly formulated blends in a fine dissolvable powder. These blends of premium herbal extracts are the most convenient way to consume traditional herbs while maximizing their benefits!
How should I store my Tea Elixirs?
Reseal the pouches with the zipper and put in a cool, dark location to prolong it's freshness. Since we don't put fillers like silicon dioxide into our products, you may find the occasional clump and that's totally okay!
How do I use the Tea Elixirs?
Check out this link to learn the basics!
Are your ingredients organic?
In China and other Asian countries, the concept of organic certification for herbs isn't as widely established as it is in North America. However, all of our herbs are grown using methods that would meet those certification standards. This means no chemicals, chemical fertilizers and genetic modifications. Not only that, our Chinese herbs are Di Tao herbs - this means that they're wildcrafted from their spiritual homeland for the best quality possible.