“The man who asks a question is a fool for a minute, the man who does not ask is a fool for life.”

Confucious, Chinese Philosopher (551-479 BCE)

General

Where is Parch located?

We're in Calgary, Alberta, Canada!

How much is shipping?

Standard Canada & US shipping is free for orders over $100. For orders under $100, shipping will be calculated at checkout.

When can I expect my package?

For Free Shipping, your package should arrive in 5-10 business days. Other delivery timeframes will be determined based on the shipping method you select at check-out.

What is your 30 Day Happiness Guarantee?

We're confident in our products and that's why we offer you our 30 Day Happiness Guarantee! If you don't love your order, let us know within 30 days of your order date. Send an email with your order number to orders@myparch.com for a free return (no return shipping charges)! See our refund policy for more information.

What if I'm pregnant or breast feeding?

Congratulations! If you're unsure if our products are right for you, please speak with your physician, pharmacist, or other heath care provider.

Microground

What is exactly is micrground?

Our microground is essentially dried herbs, that have been finely milled into a micrground powder. This creates the most convenient way to consume traditional herbs , maximize their benefits and lets you be creative with ways to use them!

How do I make tea?

You just add a half teaspoon into a cup, fill with hot water and watch the microground sink to the bottom of the cup revealing a fragrant, delicious tea! You don't need any tea bags (extra waste) or an infuser (no more fishing loose-leaf out when you're done)! When you're done, just pour it down the sink with some water and it's like giving your pipes a nice little scrub.

Can I re-steep my microground?

Depending on how strong you like your tea, you can re-steep the micrground as much as you want!

How do I make a latte?

Add a half teaspoon into a cup with a splash of water and mix. Then top with warmed milk of your choice and sweeten to taste! Our microground gets dispersed in the milk and tastes like it's "dissolved". Did you know that by consuming the microground, you can get 10-15 times more nutritional value?

Can I make cold drinks with your microground blends?

You sure can! We love using our microground blends to flavour water and sparkling water, or shaking it up with some ice and milk for a quick iced latte! The microground powder makes steeping in cold almost instant!

How should I store the microground blends?

Reseal the pouches with the zipper and put in a cool, dark location to prolong it's freshness.

If we weren't able to answer your question, don't hesitate to send us an email at general@myparch.com.